ZENGO SHIPPING & DELIVERY POLICY

Effective Date: 28th August 2025

1. Service Areas

1.1 Zengo delivers across India, subject to pin code serviceability and state-specific regulations.

2. Delivery Timelines

2.1 Standard delivery: 2–7 business days. Same day delivery in Bilaspur on orders placed before 6pm.

2.2 Orders requiring prescription verification may take longer.

3. Delivery Charges

3.1 Free delivery for orders above ₹1000/-

3.2 Flat ₹50/- fee for smaller orders.

4. Packaging

4.1 All orders are shipped in tamper-proof and discreet packaging.

5. Failed Deliveries

5.1 If delivery fails due to an incorrect address or unavailability, re-delivery charges may apply.

5.2 Orders refused at delivery will be cancelled, and refunds will be issued after deducting shipping costs.

6. Restrictions

6.1 We do not deliver certain scheduled drugs (e.g., Schedule X, narcotics) without fulfilling regulatory requirements.

7. Contact Us

Email: vitazenhealthcare@gmail.com

Phone: +91 748 928 4941