1.1 Personal Data: Name, contact number, email, delivery address.

1.2 Medical Data: Prescription details, doctor’s name, relevant medical history.

1.3 Payment Data: Processed via secure gateways (we do not store card details).

1.4 Technical Data: Device information, IP address, app usage patterns.

2.1 To process and deliver orders

2.2 To verify prescriptions and comply with regulatory obligations.

2.3 To improve our services and app performance.

2.4 To send promotional offers (with your consent).

3.1 We use encryption and secure storage to protect your information.

3.2 Compliance with the Information Technology Act, 2000, SPDI Rules, and Digital Personal Data Protection Act, 2023.

4.1 With licensed pharmacists for prescription verification.

4.2 With courier/logistics partners for delivery.

4.3 With payment processors for transactions.

4.4 With government agencies if required by law.

5.1 You can request access, correction, or deletion of your data.

5.2 You can withdraw consent for marketing communications at any time.

6.1 We use cookies to enhance your app experience.

6.2 You can disable cookies in your device/browser settings.

7.1 Changes to this policy will be posted in-app.

7.2 Continued use of Zengo after changes implies acceptance.